App review analytics for product teams

App review analysis for product teams by feature, by release.

Falcon classifies every Google Play review of your app by feature area and issue, so product teams see what users praise, what broke in the last release and which problems are growing.

Updated

  • Every review classified
  • Locations compared fairly
  • Evidence behind every number

Free review snapshot

See what your customers are saying, before you talk to us.

Tell us your brand. We read its public Google reviews and send back the themes customers raise most, with the quotes behind them.

  • The themes customers raise most
  • Where sentiment is slipping
  • Real quotes behind each theme

No commitment. We use your details only to send your snapshot and follow up. Privacy policy

Taxonomy: L1, L2 and L3 ranked by feedback volume with their sentiment mix

The problem

What gets in the way

Reviews nobody on the team reads

Engineers see the rating; the reasons sit in thousands of reviews.

Regressions found late

A broken flow shows in reviews days before dashboards catch it.

Feature requests lost

Recurring requests never reach the roadmap discussion.

How it works

From every review to the next step

  1. Every Play Store review

    Falcon collects your app's public Google Play reviews.

  2. Classified by feature area

    Each review is split into the areas it mentions, with sentiment and supporting words.

  3. Trends for each team

    Negative share by area and month, with the reviews behind each change.

What you get

What your team gets

What customers talk about

Themes, sub-themes and specific issues ranked by volume with their sentiment mix.

Taxonomy: L1, L2 and L3 ranked by feedback volume with their sentiment mix

Where it is slipping

Negative share by topic and month, with small samples flagged.

Experience signals: a heatmap of negative share by topic and month, with the selected cell's insight

Evidence for every finding

Open any finding to read the reviews behind it.

Customer evidence: one review with its L1, L2 and L3 classification, a suggested next step and an AI-drafted reply

See it on a sample workspace, or on your own reviews with our team.

Book a demo

FAQ

Frequently asked questions

Can we see issues by feature area?

Yes; the taxonomy is built from your reviews and can mirror your product areas.

Can we compare releases?

Compare months around a release to see which areas changed.

Can we see feature requests?

Recurring requests appear as issues within the relevant areas.

Is iOS included?

Falcon currently analyses Google Play reviews.

Which review sources does Falcon cover?

Google Maps reviews of your locations and Google Play reviews of your app.

Free review snapshot

See what your customers are saying, before you talk to us.

Tell us your brand. We read its public Google reviews and send back the themes customers raise most, with the quotes behind them.

No commitment. We use your details only to send your snapshot and follow up. Privacy policy