Real estate developer reviews
Real estate developer reviews, read stage by stage and project by project.
Falcon reads real estate developer reviews from the Google listings of your sales offices, projects and completed communities, and shows what buyers and residents say about sales, construction, possession, handover and maintenance.
Updated
- Every project's reviews classified
- Small samples flagged, not ranked
- The buyer's words behind every finding
Free review snapshot
See what your customers are saying, before you talk to us.
Tell us your brand. We read its public Google reviews and send back the themes customers raise most, with the quotes behind them.
- The themes customers raise most
- Where sentiment is slipping
- Real quotes behind each theme
No commitment. We use your details only to send your snapshot and follow up. Privacy policy
The problem
What gets in the way
Years-long journeys, one rating
A site visit, a delayed tower and a leaking flat all average into one score.
Projects at different stages
A launch and a handed-over community cannot be judged the same way.
Snags after handover
Defect complaints arrive months later and nobody owns them.
How it works
From every review to the next step
Every project's reviews
Falcon collects the public Google Maps reviews of each project, and your app's Google Play reviews if you have one.
Classified your way
Each review is sorted into a taxonomy built from your own reviews, covering topics such as sales conduct, payments, construction progress, possession, handover, snags, amenities and facility management, with sentiment for each mention and the words that support it.
Compare, act, check
Compare projects within their peer group, give rising issues an owner and watch whether they fall.
What you get
What your team gets
What customers talk about
What customers say about each project, covering sales conduct, payments, construction progress, possession, handover, snags, amenities and facility management, ranked by volume with the sentiment mix of each.
Where it is slipping
Negative share by topic and month for every project; projects with too few reviews are flagged rather than ranked.
Evidence for every finding
Open any finding to read the project reviews behind it, with the supporting words highlighted.
See it on a sample workspace, or on your own reviews with our team.
FAQ
Frequently asked questions
Does Falcon connect to our CRM or booking data?
No. Falcon analyses public reviews only.
Can we see each project separately?
Yes. Results filter by location, period and source, so each project and sales office can be read on its own.
Can we see who owns each topic?
Each theme can have an owner, such as the sales head, project head or facility management.
Which review sources does Falcon cover?
Google Maps reviews of each of your projects and Google Play reviews of your app.
Free review snapshot
See what your customers are saying, before you talk to us.
Tell us your brand. We read its public Google reviews and send back the themes customers raise most, with the quotes behind them.
No commitment. We use your details only to send your snapshot and follow up. Privacy policy